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Our promise: Every item we sell is genuine, or your money back.
If any item is proven inauthentic, we'll provide a full refund.
At Auction House, authenticity isn't just a policy—it's the foundation of our business. We understand that when you bid on an item, you're trusting our expertise and reputation. We take that trust seriously.
Every item we offer has been carefully vetted by our team of specialists. We stand behind our attributions with a written guarantee that protects your purchase for five years.
Our rigorous process ensures you can bid with confidence.
Every item is examined by our specialists who research provenance, construction, and period characteristics.
We compile condition reports, provenance records, and any available certificates or authentication documents.
Complex items are reviewed by multiple experts to ensure accurate attribution and dating.
Authenticated items are offered with our written guarantee, valid for 5 years from the date of sale.
Our authenticity guarantee covers:
If you believe an item is not authentic as described, you must notify us in writing within 5 years of the purchase date. To make a claim:
If we determine the item is not authentic as described, we will refund the full purchase price including the buyer's premium. The refund will be processed to your original payment method within 10 business days.
The guarantee does not cover:
Our guarantee extends for 5 years from the date of sale—one of the most comprehensive protections in the industry.